Privacy Policy

Southdown Renovations ("we," "our," or "us") is a locally owned home renovation contractor based in Thibodaux, Louisiana. This Privacy Policy explains how we collect, use, and protect information when you visit our website at southdownrenovations.com or contact us for a quote. We respect your privacy and are committed to handling your information responsibly.

1. Information We Collect

Information You Provide

When you fill out the contact form on our website, we collect the information you voluntarily submit, which may include:

• Your full name
• Phone number
• Email address
• The service you are interested in
• A description of your project

We only collect this information when you choose to provide it. You are never required to submit a form to browse our website.

Information Collected Automatically

Like most websites, our site may automatically collect basic technical information when you visit, such as your browser type, referring URL, and pages viewed. This data is aggregated and not linked to any personally identifiable information. We use this solely to understand how visitors use our site so we can improve it.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry or request for a free estimate
• Communicate with you about your renovation project
• Schedule on-site consultations or follow-up calls

We do not use your information for automated marketing campaigns, and we will not contact you for purposes unrelated to your inquiry.

3. Contact Form & Third-Party Processor

Our contact form is processed by Formspree (formspree.io), a third-party form submission service. When you submit the contact form, your data is transmitted to Formspree's servers and forwarded to our email. Formspree's handling of your data is governed by their own Privacy Policy. We do not store form submissions in a database of our own.

4. Sharing of Information

We do not sell, rent, or trade your personal information to any third parties. We do not share your information with advertisers or marketing services. The only third-party involved in data handling is Formspree, as described above.

5. Cookies

Our website does not use tracking cookies or advertising cookies. Basic session functionality may be supported by your browser, but we do not deploy analytics platforms (such as Google Analytics) or advertising pixel tracking on this site.

6. External Links

Our website may contain links to external sites such as our Facebook page. Once you leave our site, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any external sites you visit.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us and we will promptly remove it.

8. Data Security

We take reasonable precautions to protect your information. Our website is served over HTTPS, and form data is transmitted securely via Formspree. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

You may request that we delete any personal information you have submitted to us by contacting us directly. Because we do not maintain a marketing database, this primarily applies to any correspondence retained in our email records.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the "last updated" date at the top of this page will be revised. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of those changes.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out: